Payment Policy – Interiorly
This Payment Policy outlines the terms and conditions governing all payments made to Interiorly for services and products. By engaging our services, you agree to comply with this policy.
1. General Payment Terms
All fees for services provided by Interiorly must be paid in accordance with the terms outlined at the time of booking or as agreed in writing.
Payments confirm your acceptance of the scope of work, pricing, and timelines associated with your selected service.
2. Pricing
- All prices are quoted in the applicable currency unless otherwise stated
- Interiorly reserves the right to modify pricing at any time without prior notice
- Quotes provided are valid for a limited time only, as specified in the quotation
3. Deposits
- A non-refundable deposit may be required before any work begins
- The deposit secures your booking and confirms your commitment to the project
- No work will commence until the deposit has been received and confirmed
4. Payment Structure
Depending on the service, payments may be structured as follows:
- Consultations: Full payment required in advance
- Design Projects:
- Initial deposit (e.g., 50%) before work begins
- Progress payments at agreed milestones
- Final balance due before delivery of final design files
5. Accepted Payment Methods
Payments may be made via:
- Electronic Funds Transfer (EFT)
- Online payment platforms (if applicable)
- Any other method specified by Interiorly
Clients are responsible for ensuring that payment details are correct.
6. Late Payments
- Payments must be made on or before the due date stated in the invoice
- Late payments may result in:
- Delays in project delivery
- Suspension of services
- Additional fees or interest charges (where applicable)
Interiorly reserves the right to withhold deliverables until full payment has been received.
7. Non-Payment
In the event of non-payment:
- Interiorly reserves the right to terminate services
- Any work completed up to that point remains payable
- Legal action may be taken to recover outstanding amounts
8. Refunds
All payments are subject to our Refund & Service Policy.
As a general rule:
- Deposits are non-refundable
- Payments for completed work are non-refundable
- Refunds are granted only at the discretion of Interiorly
9. Additional Costs
Clients are responsible for any additional costs not included in the original quote, including but not limited to:
- Third-party services
- Furniture or materials
- Contractor fees
Such costs will be communicated and approved before being incurred.
10. Currency and Bank Charges
- Clients are responsible for any bank charges, transaction fees, or currency conversion costs
- Payments must be made in full without deductions
11. Proof of Payment
Clients must provide proof of payment upon request. Work may be delayed if proof is not received.
12. Changes to Payment Terms
Interiorly reserves the right to update or modify this Payment Policy at any time. Updated terms will apply to future transactions.
13. Contact Information
For any billing or payment-related queries, please contact:
Email: info@interiorly.co.za
By making payment to Interiorly, you acknowledge that you have read, understood, and agreed to this Payment Policy.