Shipping Policy – Interiorly
1. Delivery Areas
We currently deliver nationwide across South Africa.
At this time, we do not offer international shipping.
2. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
3. Delivery Timeframes
Once your order has been dispatched, estimated delivery times are:
- Main cities: 2–4 business days
- Outlying/regional areas: 3–7 business days
Delivery times may vary depending on your location and courier services.
4. Shipping Costs
Shipping fees are calculated at checkout based on:
- Your delivery location
- The size and weight of your order
👉 Shipping costs will always be clearly displayed before payment.
💡 (Optional high-converting upgrade — highly recommended)
- Free shipping on orders over R2000
5. Large or Custom Items
Some items (e.g. furniture or oversized décor) may:
- Require custom shipping quotes
- Have longer delivery timeframes
In such cases, we will contact you with full delivery details before dispatch.
6. Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS so you can monitor your delivery.
7. Delivery Requirements
- Deliveries are made to physical addresses only (no P.O. Boxes)
- Someone must be available to receive and sign for the order
8. Failed Deliveries
If delivery fails due to:
- Incorrect address
- Customer unavailability
Additional delivery charges may apply for re-delivery.
9. Delays
While we aim to deliver within the estimated timeframes, delays may occur due to:
- Courier delays
- High order volumes
- Weather or unforeseen circumstances
We will communicate any significant delays as soon as possible.
10. Contact Information
For any shipping-related queries:
📧info@interiorly.co.za
📞 +27 78 208 8055